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BadWolf
2012-01-12
  7 hours data center outage  

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1. Please keep this discussion related and civil

2. Posts which are Offensive, or Flaming in nature will result in -1 to 3 days Without Turns

BadWolf 2012-1-12

Everyone on GC will receive an additional +20% income and production for the next 48 hours.

Note: Bonus is applied during turn use.

I.E Your current income, and or Food production * 1.2

If you are not receiving the bonus you should only need to relog for it to start showing up.


Stephen 2012-1-12

uc0 , uc1 and uc2 servers were blocked by our data center today. Although uc3 was working a number of players did not know of the address.

What happened ?

Someone spoof an email from spamcorp to our data center saying we are spammers and scammers.

Interestingly enough our data center failed to contact us because their email was blocked by yahoo due to spam although strangely their invoices always gets through. In the end I did not receive their email.

Our data center clearly did not verify the complain and went ahead to ban our server. A simple check on spamcorp would have verified it.

Ex: 50.23.196.82 not listed in bl.spamcop.net
reference: http://www.spamcop.net/w3m?action=checkblock&ip=50.23.196.82

To make matters worst, I have been told that that `Donna B` , A SINGLE lady is in responsible for handling `admin` issues like ban for 200,000 servers, and that shes overloaded and will respond when she can.

Feel free to call them to give them a piece of your mind. Also feel free to pour your frustration to them whenever you are having a bad day.
US Tool free: 1-866-398-7638 , 1-866-403-7638

What now ?

I would like to apologize for this inconvenience.
Everyone gets special DP and +2 paid day for this inconvenience as a small token of compensation for the trouble caused.

My thoughts

I wonder if you can sue the data center for having such low IQ ?

Edited by BadWolf on 2012-01-12
DraconianParadise
99+ day(s) ago
well done for handling it so well
Propaganda
99+ day(s) ago
Do free players get +2 paid days too, or just paid ones? The post isn`t clear on that...
KatzRule
99+ day(s) ago
I guess I`ll never know if I really needed that NIC card I bought and installed yesterday.

When IE didn`t bring up my home page yesterday, I knew it was my computer. I`ve got 2 other PCs on the same network, and they were fine. At some point I tried FireFox but there was no connection to my home page there either.

Now this part is just weird. I went to adjust and reseat the Cat5 cable, and my `puter shutdown. (???) I tried some old NICs that I had. No drivers for one, the other was bad to begin with. I guess I wasn`t thinking too clearly. I could connect to my router but couldn`t connect to GC.

So even with my new NIC, I was still having problems. I couldn`t connect! Maybe the short that caused the crash, damaged the slot too. So I moved the NIC to a new slot. Now, the AOL browser started to work.

At this point I went to bed.
Slavyzz
99+ day(s) ago
Good thing we have BW :) he`s such a good admin. Although I guess people thought Anakin was pretty awesome before he turned to the dark side...............................................................
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Snape kills Dumbledore
DrunkenMasters
99+ day(s) ago
I didn`t get paid compensation either.
Brotherhood
99+ day(s) ago
Hmmm...facebook eh? *rubs hands* can`t wait for more players that will come from that!!
Cthulhu
99+ day(s) ago
i`m gonna call and thanx for the bonus
Apollo
99+ day(s) ago
not complaining, just havnt recieves 2 days paid
Moops
99+ day(s) ago
Glad to see this information shared quickly and honestly, and to see the situation handled professionally.

A++++ would buy again
Ninetales
99+ day(s) ago
Nice =) Thanks ! Well Appreciated
GradualIncline
Game-Guide
99+ day(s) ago
I was wondering what was up yesterday. Good to know, thanks BadWolf and Stephen
Honduh
99+ day(s) ago
Very generous, + 1 for staff for handling this like pro.
Apollo
99+ day(s) ago
thanks

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